We believe that you will be 100% satisfied with your product, but occasionally you may need to return an item.

You can cancel your order and return it to us within 30 days of the purchase date if it is in it's original condition, completely unused, and suitable for resale. You will be responsible for the item or items until they reach us, and we suggest you use a secure delivery method. Because you will have to send the product back to us in the United Kingdom it will be quite expensive for you to send an item back to us.

Refunds are made within a week of an order being cancelled and the goods having been returned to us along with the original receipt.

Please contact us by email or phone before returning any goods, so we can give you a specific returns number.

You have the right to return a faulty item within a reasonable period of time. Please keep all the warranty information that accompanies your item as this may be needed should there be a fault. In the unlikely event that you have a faulty item, you may find it quicker and easier to contact the manufacturer directly so that they can rectify the problem for you. Our warranty covers all manufacturing defects and does not cover faults arising from poor/improper use.

As for normal returns, you must contact us by email or phone before returning any goods, so we can give you a specific returns number.

Regarding shipping costs of returned items, if the item is deemed to be faulty we will cover the return shipping costs to us. If it is just a standard unwanted return you must cover the shipping charge for returning the product to us.

Regarding our initial shipping costs in sending the item to you, we will refund this in the case of an item being faulty, but for standard unwanted returns we will not refund the initial shipping and packing costs of sending your order to you.

6. Liability:

We will take all reasonable precautions to keep the details of your order and payment secure, but, unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you.

Due to the nature of the Internet, the shopping online service is provided on an "as is" and "as available" basis. We are not responsible to you if we are unable to provide our Internet services for any reason beyond our control, for example, flood, drought, fire...

7. Copyright and Trademarks:

All rights in the designs and information on our website, are owned by us. They are protected by copyright, trademarks and other intellectual property rights. You may copy and print sections of our website, but only for the use of placing an order with us. Any other reproduction of information or designs contained in this website may only be done after receiving our written permission.

This copyright includes the 'look and feel' of Thinkawesome.com, all photographs and logos on it and all marketing materials.

8. Privacy:

When you make an order we note your name, email address, postal address, and phone number.

During the checkout process there is a checkbox that states 'Please send me your free monthly email newsletter'. If this checkbox remains ticked we may use your email address to tell you about our new products and competitions by sending you 1 email every 3 weeks. If you do not want to receive any such emails from us, you can either untick the checkbox when you go through our checkout, or on any of our emails there is an unsubscribe link where you can permanently remove your email from our email list.

By ordering from us you are also giving us permission to send you an occasional catalogue in the post detailing our products. You can email us at any time requesting you are removed or not included in any such mailing list. By ordering from us you are also giving us your explicit consent to receive free marketing messages from us via your other contact details given to us. For example we may send you occasional free text (SMS) messages to your mobile phone telling you about a new product. In such cases, all messages received by you will be free and will you will also be able to opt out of all future messages (opt out details given in all messages / opt out is free).